Currently, we do not offer international shipping. Our delivery services operate STRICTLY within South Africa.

After placing your order, please allow an estimated 7-15 business days for your item to be processed and arrive at our local dispatch facility. Following quality checks, your order will be dispatched via courier (Aramex/PUDO) and typically arrives within 1-3 business days.

We are proud to offer Free Shipping on all products nationwide, with no minimum order value.

We offer optional Shipping Insurance for R60 at checkout. This protects your order specifically against damage or loss during transit. If your package is confirmed lost or crushed by the courier, we will replace it at no extra cost.

If there’s a delay, we’ll notify you by email. For heavy delays, we’ll send you a discount code as compensation — the longer the delay, the larger the discount.

Once your order has been dispatched locally, you will receive an email containing a tracking number and a link to monitor your delivery.

We use Yoco for secure payments, accepting all major credit and debit cards.

You can request changes or cancellations within 12 hours of placing your order. After that window, your order may already be processed or shipped.

We accept return requests within 3 days of receiving your item. Items must be sealed, unused, and in original packaging. A 15% restocking fee applies to refunds for change-of-mind returns (Store Credit is free).

Please inspect your order immediately.
• Damage (Transit): Report within 24 hours with photos.
• Defects (Factory): Report within 48 hours.
Reports outside these windows may not be eligible for replacement.

Absolutely. All of our products are brand new, sealed, and sourced for their high quality and modern utility.